Performance you’ll love. Transparent pricing.
Help & support.
Billing, upgrades, switching, and technical support — all in one place.
Prices shown are examples. Availability and eligibility may vary by location.
Billing & payments
Invoices, due dates, payment help
- Bill explanation & breakdown
- Update payment method
- Direct debit guidance
- Refund & adjustment support
Talk to supportWe can guide you.
Tech support
Wi‑Fi, speed, connection issues
- Slow speed checks
- Wi‑Fi coverage tips
- Hub restart & reset steps
- Service status guidance
Run speedtestQuick diagnostic.
Switching & upgrades
Moving home, new phone, new plan
- Keep your number (PAC)
- Upgrade eligibility
- Change your plan
- Moving home checklist
Browse dealsExplore options.
Help FAQs
Quick answers before you order.
How do I contact support?
Call 020 3475 2329 or email gethelp@televoxa.com.
Do you provide official customer service for the brands?
We are an independent third‑party service provider and are not affiliated with, endorsed by, or sponsored by any mobile network operator, broadband provider, or device manufacturer mentioned on this website. We may promote available offers for customer awareness. All trademarks and brand names belong to their respective owners.
Can you help me compare offers?
Yes — we can explain plan differences, contract terms, and what may suit your usage.